Well we have had the Viper direct to garment printer for about six months now. The first machine they sent us was a nightmare. It just kept breaking down. The company that supplied it were always willing to send an engineer out to try and fix it, but this meant that we were letting customers down, with late delivery.
Eventually we felt enough was enough and we demanded that the supplier took the machine back. They in turn asked for one more chance, which included exchanging our original machine for a new machine.
There was a lot of soul searching before we agreed to their offer. The new machine turned up in July and has been more or less trouble free ever since. Its great and it gives us far more flexibility for or t-shirt printing.
Vintage Jewellery, the best gift this Christmas
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